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This guide covers how to execute Payout payments through the Dashboard, including creating individual and mass payments, understanding filters, exporting files, accessing payment proofs, and managing credit/debit notes.

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Payment List

The Payment List tab gives you access to all Payout transactions you have created. You can view, filter, and manage payments from this central location.

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How to access

Go to Payout > Payment List in the Dashboard.

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Understanding Payout Filters

Filters help you find specific payments quickly. Available filter options include:
💡 You can also create and save custom filters for recurring searches.

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View types in the Payment List

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How to create Payouts above R$ 15,000 (TED)

For amounts above R$ 15,000, we recommend using TED (bank transfer) instead of PIX due to bank limits.

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Steps for large Payouts (TED)

  1. Go to Payout > Payment List
  2. Click “Create Payment”
  3. Select TED as the payment method
  4. Enter beneficiary bank details:
    • Bank code
    • Bank branch
    • Account number and digit
    • Account type (Checking C or Savings S)
  5. Enter the amount (no upper limit, subject to contract)
  6. Confirm and submit
⚠️ Important: TED payments are processed only during banking hours (business days, typically 10:00–16:00 BRT). Payments submitted after cut-off are processed on the next business day.

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Payment Proof

After a Payout is successfully processed, you can download a payment proof (comprovante) for each transaction.

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How to access payment proof

  1. Go to Payout > Payment List
  2. Find the transaction (use filters if needed)
  3. Click the view icon (eye) to open payment details
  4. Click the download icon to get the payment proof
💡 Payment proofs are available for both PIX and TED transactions.

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Downloading files from the Payment List

You can export payment data in bulk for reconciliation or reporting.

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How to export

  1. Apply the desired filters to select which payments you want to export
  2. Click the download icon
  3. Choose:
    • “Export” – for the general list of payments
    • “Export split” – for transactions from sub-wallets (if applicable)
📁 Limit: The export functionality is limited to 80,000 records per file.

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Credit and Debit Notes (Payout)

Credit and debit notes are adjustment transactions that may appear in your Payout statement.
💡 Each note includes a description field explaining the reason for the adjustment. You can view notes in the Payout Statement or Unified Statement.

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Payout Statuses