# Help Center

> Documentation and guides for this template—workspace setup, product how-tos, and support.

## Docs

- [How to Create a Payin in the Dashboard ](https://support.wepayments.com.br/getting-started/billing/create-payin.md)
- [Exceptions and Failure Handling](https://support.wepayments.com.br/getting-started/billing/exceptions-failure.md)
- [Transactions](https://support.wepayments.com.br/getting-started/billing/index.md): Learn how to send payments, validate beneficiary data, monitor transactions, handle exceptions, and reconcile operations within the WEpayments platform.
- [MarkUp: What it is and How to use](https://support.wepayments.com.br/getting-started/billing/markup-management.md)
- [Monitoring vs. Reprocessing](https://support.wepayments.com.br/getting-started/billing/monitoring-reprocessing.md)
- [Monitoring and Risk Overview](https://support.wepayments.com.br/getting-started/billing/monitoring-risk.md)
- [Payin Management: Cancellation, Refunds, Reports and more](https://support.wepayments.com.br/getting-started/billing/payin-management.md)
- [Payin Overview](https://support.wepayments.com.br/getting-started/billing/payin-overview.md)
- [Data Collection: What it is and How to use](https://support.wepayments.com.br/getting-started/billing/payout-business.md)
- [Payout execution](https://support.wepayments.com.br/getting-started/billing/payout-execution.md)
- [Payout Overview](https://support.wepayments.com.br/getting-started/billing/payout-overview.md)
- [Payout Requirements](https://support.wepayments.com.br/getting-started/billing/payout-requirements.md)
- [Reporting and Reconciliation](https://support.wepayments.com.br/getting-started/billing/reporting-reconciliation.md)
- [Transactions Lifecycle](https://support.wepayments.com.br/getting-started/billing/transactions-lifecycle.md)
- [Transactions Under Review](https://support.wepayments.com.br/getting-started/billing/transactions-review.md)
- [Explore our Help Center](https://support.wepayments.com.br/getting-started/explore.md)
- [Welcome to WEpayments](https://support.wepayments.com.br/getting-started/index.md): Welcome to WEpayments.
- [CBD (Cannabidiol) Transactions and Operation](https://support.wepayments.com.br/getting-started/integrations/developer/crossborder-cbd.md)
- [Crossborder Payments Overview](https://support.wepayments.com.br/getting-started/integrations/developer/crossborder-overview.md)
- [Crossborder Compliance Requirements](https://support.wepayments.com.br/getting-started/integrations/developer/crossborder-requirements.md)
- [Crypto Settlement](https://support.wepayments.com.br/getting-started/integrations/developer/crypto-settlement.md)
- [Foreign Exchange (FX) Overview](https://support.wepayments.com.br/getting-started/integrations/developer/fx-overview.md)
- [Cross-Border and FX](https://support.wepayments.com.br/getting-started/integrations/developer/index.md): Learn how international payments to and from Brazil work, including foreign exchange, regulatory compliance, and specialized verticals like CBD.
- [Our Solutions](https://support.wepayments.com.br/getting-started/oursolutions.md)
- [Understanding Your Operations](https://support.wepayments.com.br/getting-started/understanding-your-operations.md)
- [Understanding Balance Consolidation](https://support.wepayments.com.br/getting-started/workspace/balance-consolidation.md)
- [Accounts and Banking](https://support.wepayments.com.br/getting-started/workspace/index.md): Learn how account structures, balances, deposits, settlements, and banking information work within the WEpayments platform.
- [Managing Companies](https://support.wepayments.com.br/getting-started/workspace/managing-companies.md)
- [Managing Deposits](https://support.wepayments.com.br/getting-started/workspace/managing-deposits.md)
- [Creating Settlements](https://support.wepayments.com.br/getting-started/workspace/settlements.md)
- [Understanding Statements and Balance Reports](https://support.wepayments.com.br/getting-started/workspace/statements-reports.md)
- [Understanding Brazilian Bank Accounts](https://support.wepayments.com.br/getting-started/workspace/understanding-brl-accounts.md)
- [AML and KYC/KYB](https://support.wepayments.com.br/policies/aml-kyc.md): Anti-money laundering policies and customer/business verification requirements at WEpayments.
- [Data Protection](https://support.wepayments.com.br/policies/data-protection.md): How WEpayments handles personal and financial data in accordance with LGPD.
- [Policies and Compliance](https://support.wepayments.com.br/policies/index.md): Understand the regulatory, compliance, privacy, and operational requirements that support WEpayments services.
- [Operational Guidelines](https://support.wepayments.com.br/policies/operational-guidelines.md): Rules and procedures for platform use, transaction limits, and acceptable use policies.
- [Regulatory Requirements](https://support.wepayments.com.br/policies/regulatory.md): Overview of the regulatory framework governing WEpayments and your obligations as a customer.
- [Anti-Fraud and MED Notifications](https://support.wepayments.com.br/product/projects/antifraud-med.md)
- [Compliance Reviews](https://support.wepayments.com.br/product/projects/compliance-review.md)
- [Compliance & Limits](https://support.wepayments.com.br/product/projects/index.md): Learn how transaction limits, monitoring, restrictive lists, anti-fraud procedures, and compliance reviews work within the WEpayments platform.
- [Restrictive Lists and Screening](https://support.wepayments.com.br/product/projects/restrictive-lists.md)
- [Smart User Limit Activation](https://support.wepayments.com.br/product/projects/smartuserlimit-register.md)
- [Transaction Limits Overview](https://support.wepayments.com.br/product/projects/transactions-limit.md)
- [Account and Access](https://support.wepayments.com.br/support/faq/account-access.md): Find answers to common questions about accessing and managing your WEpayments account.
- [Common Questions](https://support.wepayments.com.br/support/faq/common-questions.md): Answers to the most frequently asked questions about WEpayments.
- [Contact Support](https://support.wepayments.com.br/support/faq/contact-support.md): Get in touch with the WEpayments support team.
- [Support and FAQ](https://support.wepayments.com.br/support/faq/index.md): Find answers to common questions about WEpayments products, operations, accounts, payments, and compliance processes.
- [Payments FAQ](https://support.wepayments.com.br/support/faq/payments-faq.md): Find answers to the most common questions about payment processing, collections, payouts, refunds, and transaction requirements.
- [Access Control and Permissions](https://support.wepayments.com.br/support/legal/access-control.md)
- [API Authentication](https://support.wepayments.com.br/support/legal/api-authentication.md)
- [API Overview](https://support.wepayments.com.br/support/legal/api-overview.md)
- [General Settings](https://support.wepayments.com.br/support/legal/general-setting.md)
- [API & Integrations](https://support.wepayments.com.br/support/legal/index.md): Learn how to integrate your system with the WEpayments platform via API, manage access control, configure security settings, and handle notifications.
- [Security and Login](https://support.wepayments.com.br/support/legal/security-login.md)
- [Cross-Border Business Payments (PJ Payments) ](https://support.wepayments.com.br/support/troubleshooting/PJ-payments.md)
- [Approval Rate Optimization](https://support.wepayments.com.br/support/troubleshooting/approval-rate.md)
- [Operations and Workflows](https://support.wepayments.com.br/support/troubleshooting/index.md): Learn how to manage day-to-day payment operations, automate workflows, handle exceptions, reconcile transactions, optimize approval rates, and navigate operational tools within the WEpayments platform.
- [Mass Payments](https://support.wepayments.com.br/support/troubleshooting/mass-payments.md)
- [Operation Overview](https://support.wepayments.com.br/support/troubleshooting/operation-overview.md)
- [Reconciliation Best Practices](https://support.wepayments.com.br/support/troubleshooting/reconciliation-practices.md)
- [Workflow Automation](https://support.wepayments.com.br/support/troubleshooting/workflow-automation.md)