Reconciliation Best Practices

This guide covers daily reconciliation, statement matching, dispute management, and using WEpayments reporting tools.

Reconciliation overview

Reconciliation is the process of matching your internal transaction records with WEpayments statements to ensure accuracy and identify discrepancies.

What to reconcile

Transaction type	Source
Payin (receipts)	Unified Statement or Payin Statement
Payout (payments)	Payout Statement or Unified Statement
Fees	Credit/Debit notes in statements
Settlements (withdrawals)	Settlements screen

Unified Statement (Account > Statement)

The Unified Statement brings together all financial movements of your account in one place.

How to access

Go to Account in the left sidebar
Click Statement
Select a period (required)
Apply filters as needed

What you see

Field	Description
Available balance	Amount you can use immediately
Balance awaiting release	Funds held due to pending KYC/compliance
Payin transactions	Incoming payments (appear as credits)
Payout transactions	Outgoing payments (appear as debits)
Fees	Transaction fees and adjustments
Future credit card installments	Month-by-month expected receipts (separate tab)

Available filters

Filter	Description
Period (required)	Date range
WE ID	Transaction identifier
Category	Movement type (inflow, outflow, fees)

Payout Statement

The Payout statement provides a complete view of your outgoing payment operation.

Statement columns

Column	Description
WE ID	Transaction ID generated by WEpayments
Merchant	Your company name
Operation type	Credit or debit
Description	Describes the debit or credit
Amount	Value of the deposit or payment
Balance type	Payout balance or fee balance
Impacted balance	Available balance or total balance
Available balance	Balance after transaction
Created on	Transaction creation date

Payin Balance Report

The Reports tab gives you an overview of your Payin operation.

Information	Description
Available balance	Amount ready for withdrawal
Total balance	Includes transactions not yet credited
Sub-portfolio summaries	Balances for each sub-wallet

Balance types

Balance	What it includes
Total Balance	All amounts from charges that have been credited + charges paid but not yet credited
Available Balance	Only amounts ready for withdrawal – transactions with “Credited” status

Settlements (withdrawals)

The Settlements screen allows you to request withdrawals.

How to create a settlement

Field	Description
Merchant	Select your registered company
Recipient	Select sub-wallet (if applicable)
Amount	Must not exceed Available Balance

Balance information shown

Balance	Description
Total balance	All amounts from charges credited + paid not yet credited
Available balance	Amount actually available for withdrawal

Credit Card Installment Calendar

If you use Credit Card with flow settlement (without early settlement), you can track future installment receipts.

How to access

Go to Statement > Credit Card – Installment Calendar

What you see

Information	Description
Month	Expected receipt month
Amount	Value expected for that month
Status	Pending, paid, etc.

💡 This helps with cash flow forecasting.

File exports

You can export transaction data for reconciliation in your internal systems.

How to export

Step	Action
1. Apply filters	Select which transactions to export
2. Click download icon	On the right side of the screen
3. Choose export type	”Export” or “Export split” (sub-wallets)

📁 Limit: 80,000 records per file.