Documentation Index
Fetch the complete documentation index at: https://support.wepayments.com.br/llms.txt
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This guide covers how to process bulk Payouts, including payment list navigation, filters, view types, file exports, and creating TED transfers for amounts above R$15,000.
Payment List
The Payment List tab gives you access to all Payout transactions you have created. You can view, filter, and manage payments from this central location.
How to access
Go to Payout > Payment List in the Dashboard.
Understanding Payout filters
Filters help you find specific payments quickly.
| Filter | Description |
|---|
| Created on | Date or period when the payment was created |
| WE ID | WEpayments transaction identification number |
| Status | Payment status (pending, processing, paid, failed, etc.) |
| Beneficiary | Name or tax ID (CPF/CNPJ) of the recipient |
| Amount | Payment value range |
| Payment method | PIX or TED (bank transfer) |
💡 You can also create and save custom filters for recurring searches.
View types in the Payment List
| View Type | What it shows |
|---|
| List view | Default view – shows payments in rows with key information |
| Detail view | Expanded view – shows additional fields and payment metadata |
Who can I pay with mass payments?
| Recipient type | Examples |
|---|
| Individuals | Freelancers, couriers, employees, affiliates |
| Legal entities | Partner companies, suppliers, service providers |
| Other use cases | Refund payments, rewards to users, third-party payments |
💡 As long as the recipient has a Brazilian bank account or PIX key, you can pay them.
How to create Payouts above R$15,000 (TED)
For amounts above R$15,000, we recommend using TED (bank transfer) instead of PIX due to bank limits.
Steps for large Payouts (TED)
| Step | Action |
|---|
| 1. Access Payment List | Go to Payout > Payment List |
| 2. Create payment | Click “Create Payment” |
| 3. Select TED | Choose TED as the payment method |
| 4. Enter beneficiary bank details | Bank code, branch, account number and digit, account type (Checking C or Savings S) |
| 5. Enter amount | No upper limit (subject to contract) |
| 6. Submit | Confirm and submit |
⚠️ Important: TED payments are processed only during banking hours (business days, typically 10:00–16:00 BRT). Payments submitted after cut-off are processed on the next business day.
| Payment Method | Maximum recommended | Processing time |
|---|
| PIX | Up to R$15,000 (bank dependent) | Seconds, 24/7 |
| TED | No limit (subject to contract) | 1 business day |
Downloading files from the Payment List
You can export payment data in bulk for reconciliation or reporting.
How to export
| Step | Action |
|---|
| 1. Apply filters | Select which payments you want to export |
| 2. Click download icon | Located on the right side of the screen |
| 3. Choose export type | ”Export” for general list / “Export split” for sub-wallet transactions |
📁 Limit: The export functionality is limited to 80,000 records per file.
