Mass Payments - Help Center

This guide covers how to process bulk Payouts, including payment list navigation, filters, view types, file exports, and creating TED transfers for amounts above R$15,000.

Payment List

The Payment List tab gives you access to all Payout transactions you have created. You can view, filter, and manage payments from this central location.

How to access

Go to Payout > Payment List in the Dashboard.

Understanding Payout filters

Filters help you find specific payments quickly.

Filter	Description
Created on	Date or period when the payment was created
WE ID	WEpayments transaction identification number
Status	Payment status (pending, processing, paid, failed, etc.)
Beneficiary	Name or tax ID (CPF/CNPJ) of the recipient
Amount	Payment value range
Payment method	PIX or TED (bank transfer)

💡 You can also create and save custom filters for recurring searches.

View types in the Payment List

View Type	What it shows
List view	Default view – shows payments in rows with key information
Detail view	Expanded view – shows additional fields and payment metadata

Who can I pay with mass payments?

Recipient type	Examples
Individuals	Freelancers, couriers, employees, affiliates
Legal entities	Partner companies, suppliers, service providers
Other use cases	Refund payments, rewards to users, third-party payments

💡 As long as the recipient has a Brazilian bank account or PIX key, you can pay them.

How to create Payouts above R$15,000 (TED)

For amounts above R$15,000, we recommend using TED (bank transfer) instead of PIX due to bank limits.

Steps for large Payouts (TED)

Step	Action
1. Access Payment List	Go to Payout > Payment List
2. Create payment	Click “Create Payment”
3. Select TED	Choose TED as the payment method
4. Enter beneficiary bank details	Bank code, branch, account number and digit, account type (Checking `C` or Savings `S`)
5. Enter amount	No upper limit (subject to contract)
6. Submit	Confirm and submit

⚠️ Important: TED payments are processed only during banking hours (business days, typically 10:00–16:00 BRT). Payments submitted after cut-off are processed on the next business day.

Payment Method	Maximum recommended	Processing time
PIX	Up to R$15,000 (bank dependent)	Seconds, 24/7
TED	No limit (subject to contract)	1 business day

Downloading files from the Payment List

You can export payment data in bulk for reconciliation or reporting.

How to export

Step	Action
1. Apply filters	Select which payments you want to export
2. Click download icon	Located on the right side of the screen
3. Choose export type	”Export” for general list / “Export split” for sub-wallet transactions

📁 Limit: The export functionality is limited to 80,000 records per file.

​Payment List

​How to access

​Understanding Payout filters

​View types in the Payment List

​Who can I pay with mass payments?

​How to create Payouts above R$15,000 (TED)

​Steps for large Payouts (TED)

​Downloading files from the Payment List

​How to export