Documentation Index
Fetch the complete documentation index at: https://support.wepayments.com.br/llms.txt
Use this file to discover all available pages before exploring further.
This guide explains how to manage user access to the WEpayments Dashboard, including user roles (Moderator, View, Write), creating users, assigning permissions, and understanding role descriptions.
The Access Control menu is only visible to users with Moderator permissions.
| Requirement | Details |
|---|
| Who can see the menu | Users with Moderator permission |
| Who should have Moderator | Legal representatives or persons authorized by legal power of attorney |
| Why | For security reasons, this permission should be restricted |
User roles and permissions
WEpayments uses three main roles to control access:
| Role | What it allows |
|---|
| Moderator | Full access – can create new users, edit access, manage permissions |
| Write | Edit permission – can create payments and charges, edit some information |
| View | Read-only permission – can only view information (cannot create or edit) |
💡 The permissions available depend on the type of product you have purchased.
Important note about Moderator role
| Rule | Explanation |
|---|
| Cannot change own roles | A user with Moderator role cannot change their own permissions |
| Requires another Moderator | To change a Moderator’s roles, another Moderator user must do it |
How to create a new user
Step-by-step
| Step | Action |
|---|
| 1. Access | Settings > Access Control (Moderator user only) |
| 2. Click “Create User” | A new screen opens |
| 3. Edit user data | Enter name, email, language, and affiliation (company) |
| 4. Associate company | If you have multiple companies registered, select the appropriate one |
| 5. Save | Save the user data first |
| 6. Select user again | Locate the user from the list |
| 7. Assign roles | Use the selection box to add or change the user’s roles |
| 8. Save again | Confirm role assignments |
💡 If you have more than one company registered on our Dashboard, you can view them in the company selection field.
Understanding roles and permissions
To better understand what permissions each role includes:
| Where to find | What it shows |
|---|
| Roles option | Descriptions of each role and its permissions |
| General Settings | View roles assigned to your account and list of permissions you have access to |
Permission types
| Permission | What it means |
|---|
| View | Can see information but cannot change anything |
| Write | Can edit, create charges, create payments |
| Moderator | Can create users and manage access (in addition to Write permissions) |
User creation limits
| Question | Answer |
|---|
| How many users can I create? | There is no limit to the number of users you can create |
| Recommendation | Create only users who need Dashboard access to create or view payments |
| Responsibility | WEpayments is not responsible for accesses created by company moderators |
| Deletion | You can delete an access whenever necessary |
Managing existing users
| Action | How to do it |
|---|
| Edit user data | Click on the user from the list, edit name/email/language, save |
| Change roles | Select the user, use the selection box to add/remove roles, save |
| Delete user | Contact support or use delete option (Moderator only) |
