In this tab, you will have access to the list of credit and debit transactions carried out on your account. Every credit or debit transaction that our operations and reconciliation team carries out on your account is recorded on our dashboard and appears in this list.
A credit note operation can be carried out when an amount is added as a credit to your account, such as when you request the transfer of your balance from the payin wallet to the payout wallet. In this case, in the list of payout debit credit notes, this operation will appear as a credit.
Another example is when a final beneficiary of yours ends up returning the amount received to the WEpayments account. In this case, our operations team identifies the amount returned by the customer and adds the balance back to your account as a credit. This way, you can again pay out to your beneficiary if you wish.
A debit note operation can be carried out when our team needs to debit an amount from your account, such as when you request a foreign exchange closing and the amount of IOF and other fees applied to this operation are debited from your wallet.
By clicking on the eye icon on the right-hand side of the page, in the transaction line, you can see the details of this operation:
You can also apply filters and download the file with credit and debit note transactions.