The Data Collection product is directly related to the Payout product. Each transaction created by the collection flow generates a payment to the final beneficiary (the payout).
You can view the information of a data collection transaction in the Payout list as well. The difference is that in the Data Collection list, you can see details related to the collection flow, such as the status of email sending, SMS, calls, and processing status. In the Payout list, you can see information directly related to the payment status itself. Below is how these transactions appear in each list:
Data Collection List:
Payment List (Payout):
Notice how the invoice number is different in each transaction, but they refer to the same payment.
By clicking on the eye icon next to the payment information in the data collection list, you can see the history of the data collection flow and the payment flow history.
In the payment history, you can click on "More Details" to view the details of that specific payment. If the payment has been canceled or rejected, you can also see the reason here.
If you want to see the payment in more detail, you can select the "Open Payment" option, which will direct you to the Payout screen, showing the details of that specific payment.
