To download an Excel report of your data collection transactions, select the download icon on the right side of the screen.
By default, in Data Collection, the transaction history available on the dashboard is for 4 months. To access older reports, please contact our CX team through the available channels.
Export summary report: by choosing this option, you will download a report with the basic information of the transactions that were sent, containing the following columns: WE ID. MERCHANT, INVOICE, PAYMENT ID, CREATION DATE, UPDATE DATE, UPDATED STATUS, LAST EVENT, PAYMENT METHOD, NAME, DOCUMENT, EMAIL, PHONE, AMOUNT, DESCRIPTION.
Remember that this information is the same as the information you provided when sending transactions to our system. WEpayments does not generate this information internally, with the exception of the WE ID.
Export analytical report: by choosing this option, you will have a more complete report for analyzing transactions. In addition to the information in the summary report, in the analytical report you will have the following columns: PAYMENT CUSTOM CODE, STATUS HISTORY, PAYMENT ATTEMPT HISTORY, PAYMENT STATUS.