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Documentation Index

Fetch the complete documentation index at: https://support.wepayments.com.br/llms.txt

Use this file to discover all available pages before exploring further.

Overview

WEpayments maintains a robust Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) compliance program as required by Brazilian law. All customers are subject to verification before and during the use of our platform.

Know Your Customer (KYC) — Individuals

Individual accounts (PF) require the following verification:
DocumentRequirement
CPFValid Brazilian tax ID
Government-issued IDRG, CNH, or passport
Proof of addressIssued within the last 90 days
Selfie / Liveness checkBiometric verification via the app

Enhanced Due Diligence (EDD)

Additional verification may be required for:
  • Politically Exposed Persons (PEPs)
  • Customers with transactions exceeding defined thresholds
  • Customers from high-risk jurisdictions

Business accounts (PJ) require:
DocumentRequirement
CNPJ/ Tax IDActive corporate tax ID
Articles of IncorporationContrato Social or Estatuto Social
Proof of business addressIssued within the last 90 days
UBO documentationID and CPF of all beneficial owners with ≥25% stake
Financial statementsMost recent audited balance sheet (for accounts above certain thresholds)

Transaction Monitoring

WEpayments continuously monitors transactions for suspicious patterns, including:
  • Unusual volume or frequency of transactions
  • Transactions inconsistent with the customer’s declared business activity
  • Transactions involving high-risk countries or sanctioned parties
  • Structuring patterns designed to avoid reporting thresholds

Suspicious Activity Reports (SARs)

When suspicious activity is identified, WEpayments is legally required to file a Suspicious Activity Report (Comunicação de Operação Suspeita — COS) with COAF, without notifying the customer.

Sanctions Screening

All customers and transactions are screened against:
  • OFAC SDN List (U.S. Office of Foreign Assets Control)
  • UN Security Council sanctions lists
  • BCB / COAF sanctioned entities list
  • Brazil’s DRCI (National Justice Department) wanted lists
Transactions or accounts linked to sanctioned parties will be blocked immediately.

Customer Responsibilities

Customers must:
  1. Provide accurate and truthful information during onboarding and ongoing reviews
  2. Report any material changes in business ownership or structure
  3. Not facilitate transactions on behalf of unlicensed or sanctioned third parties
  4. Cooperate with WEpayments’ compliance team during investigations

Contact

For AML/KYC-related questions or to submit documentation for an ongoing review: 📧 compliance@wepayout.co