If your business is cross-border (meaning international operation), processing payments via credit card is one of the online billing solution options you can integrate into your checkout. WEpayments offers integration of this payment method via API and Dashboard, and in both forms, we provide payment through a payment link and transparent checkout. With just one integration, you can start offering the main Brazilian market card networks.
Credit card brands
Our Credit Card solution accepts the following brands:
- Visa
- Mastercard
- Elo
- Hipercard
- Diners Club
- American Express
And with WE's credit card, you can choose the option of installment payments up to 12x.
What settlement models does WE offer?
WE offers the models of early settlement and flow settlement.
In the early settlement model, funds are made available within 1 business day after the charge reaches the credited status, meaning as soon as your customer's payment is confirmed.
In the flow settlement model (without early settlement), funds are made available on D+30 for each installment.
Credit Card Status
Invoices issued and paid with Credit Card are displayed in our Dashboard with the following statuses:
Created - the invoice has been created and is awaiting payment action.
Awaiting approval - we are awaiting payment confirmation.
Confirmed - the payment has been confirmed by the issuer.
Credited - the payment amount is now available for withdrawal in the merchant's account.
Canceled - the invoice has expired, and payment approval did not occur. Or when the merchant requests cancellation of the invoice.
Rejected - the invoice in this status was not processed due to some form of rejection, whether due to incorrect data, rejection by anti-fraud measures, or bank rejections.
Information for issuing a Credit Card payin
At the time of creating a credit card invoice, the merchant needs to send us the following information:
Payer Information:
Payer's Document - usually indicated by the payer's CPF.
Email Address - payer's electronic address, preferably the email they are using to make the purchase.
Address - payer's complete address (ZIP code, Street, Complement, City, Neighborhood, State).
Billing Information:
Amount - total amount of the invoice to be generated.
Due Date - composed of time, day, month, and year of maturity.
Success URL - redirection address where the payer will be sent when the invoice is successfully completed.
Failure URL - redirection address where the payer will be sent when the invoice fails.
Logo URL - merchant's logo download address for checkout screen customization if using the WEpayments layout.
Statement Descriptor - a short description (up to 13 characters) of the store's name. This is the name that will appear on the purchase notification and the final customer's invoice.
Instructions - additional field, not mandatory, where information to be attached to the invoice body can be included.
Product Information:
Product Name - name of the product or service being marketed.
Product Category ID - product category information.
Product ID - product information.
Quantity - quantity of the product or service to be marketed.
Unit Price - of the product or service being marketed.
Product Description - detailed description that helps the final payer clearly identify the product or service being acquired.
Beneficiary Information:
Final Beneficiary - indicate the name of the institution that will receive the payment, its CNPJ, and also a customer service channel such as an 0800 or an email.
Information required for a credit card payment
After creating an invoice for Credit Card payment, it's necessary for the payer to fill in some information, such as:
Card Number - 16-digit number of the payer's card.
MM/YY - month and year of the payer's card expiration.
Security Code - 3 to 4-digit number located on the back of the payer's physical card.
Cardholder Name - name of the cardholder identical to what is recorded on the payer's card.
Installments - number of installments available as agreed in the service contract with WEpayments. The minimum value for each installment is R$5.00 (five reais).
CPF - document number of the cardholder.
Privacy Policy Box - mandatory selection checkbox declaring that the payer has read and agrees to the privacy policy, according to LGPD regulations.
In the image below you can see how your end user will see this information:
Credit card settlement
The settlement of charges paid through Credit Card at WEpayments occurs in two ways:
D+0 or D+1 - a model with fast settlement where the balance can be withdrawn on the same day for domestic clients and in 1 business day for international clients.
D+30 or D+31 - a model with regular settlement where the balance can be withdrawn in 30 days for domestic clients and in 31 days for international clients.
How does a credit card refund work?
If your customer decides to cancel a purchase, they can request a refund of the amount to their credit card.
Similar to the PIX case, you can process the credit card refund directly through WEpayments using our API or by making the request in our dashboard under the "Reverse Credit Card" option available in the charge view.
After requesting the refund, you can check its status on our dashboard.
The timeframe for the customer to receive the credit card refund may vary depending on their bank. Typically, for refunds requested on the day of payment, the time frame is up to 72 hours, and it may even occur on the same day. For refunds requested after the purchase date, the time frame can be up to two billing cycles, depending on the bank. To confirm to your customer that the refund has been processed, you can send the refund receipt available in our dashboard.