Risk Management - Compliance Procedures

Transactional monitoring and KYC verification

• Fraud notifications (MED): How WEpayments handles transactions reported as suspicious
• How to request a refund in case of fraud
• Pix Special Refund Mechanism (MED)
• Transactional Monitoring
• How does transactional monitoring impact my operation?
• What documents do I need to submit to realease a transaction under analysis?
• What is the transaction release deadline after sending the documents for KYC analysis?
• How can I check which transactions are pending document submission and monitor the progress of the KYC analysis?
• Transactional Monitoring - Restrictive Lists