Access our dashboard via the link: https://app.wepayout.co/#/
After logging into your account, on the left side of the page, go to the Compliance menu and click on KYC: Requests.
On this screen, you will see a list of all beneficiaries who need to submit documentation to release the transactions under analysis.
This is the information you will see:
- WE ID: KYC transaction identification number generated by WE
- Beneficiary Document: CPF or CNPJ number of the beneficiary related to the transaction under analysis
- Merchant: Name of your company
- Reason: Reason why the transaction is under analysis. Example: Transaction Limit Reached or High Risk Product.
- Beneficiary: Name of the beneficiary related to the transaction under analysis
- Created at: Date the KYC transaction was created
- Updated at: Date of last KYC change
- Status: Status of the document analysis.
- Waiting for document upload - the documents have not yet been sent
- Waiting for document approval - the documents have been sent and are being analyzed by the Compliance team
- Approved - the documents have been approved and the transaction has been released.
- Pending Regularization - the final beneficiary's CPF is pending regularization with the Federal Revenue Service or the documents sent were not enough/correct.
- Cancelled - The KYC has been canceled
You can also choose the filter option to search for the transaction you want to view in the KYC request. Just select the filter icon on the right side of the page.