The Unified Statement brings together all your account's financial transactions in one place, such as Payin receipts, Payout withdrawals, fee charges, and future credit card sales installments.
1. Access the “Account” menu on the side panel
On the left side panel of the platform, click on Account and then access the Balance Report option.
2. View your balance and main transactions
On the Statement home screen, you will see two highlighted amounts:
Available balance: the amount you can already use.
Balance awaiting release: amount that is still retained due to pending KYC (Know Your Client, documentation for Compliance approval).
What does “Pending balance” mean?
This amount represents transactions that have not yet been credited to your statement because they are awaiting completion of KYC.
This happens when there is an open KYC related to a sale (for example, of CBD), and documents still need to be sent for review by the Compliance team.
During this period, the amount remains in an intermediate status. After KYC approval, the amount will be released and will appear as an entry on your statement.
3. Filter the period and customize the view
Before loading any results, you must select a period.
You can also apply other filters to facilitate the search for specific information:
Period (required)
WEID (transaction identifier)
Category (type of transaction: deposit, withdrawal, fees, etc.)
In addition, the screen has the following features:
Download (down arrow icon): download the filtered statement.
View settings: choose the columns you want to display.
Filters: apply the period, WEID, and category filters for what you want to see.
4. View the filtered results
After applying the filters, the statement will be loaded with the transactions for the selected period.
You will see entries (amounts received) and exits (payments, fees, etc.), with the amounts being added or subtracted from your balance, similar to a bank statement.
5. Track your future credit card installments
If you use a credit card and make installment sales without advance payment, you can track the schedule for receiving future installments.
To do this, go to the Credit Card - Installment Schedule tab, located on the Statement page.
This view shows the expected amount to be received for each installment on a month-by-month basis, helping you to better organize your cash flow.
Keywords: Statement; Download balance report; Inflows and outflows; Transactions;