The WEpayments status page allows you to monitor the operational integrity of our services, facilitating continuous oversight of our APIs and functionalities. This visibility is essential for ensuring greater stability and trust in your integrations.
Key Features
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API Monitoring: Our status page enables you to check the performance of our APIs, identifying outages or service degradation. This includes:
- APIs Status: Identification of potential failures.
- Immediate notifications to the responsible teams, enabling them to act quickly to minimize impacts and ensure continuity in transaction operations.
- Visibility that allows for rapid and effective decision-making to maintain the stability and reliability of services.
Monitored Services
The status page covers all essential services offered by WEpayments, for both cash-in and cash-out operations. Below are the main monitored services:
- Backoffice: Internal management dashboard.
- Customer Management Panel
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Cash-out: Payout (Withdrawals)
- Callback Notification Cash-out
- Status change notification service for payouts
- PIX: Instant payment method in Brazil
- TED: Electronic funds transfer method
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Cash-in: Payin (Deposits)
- Callback Notification Cash-in
- Status change notification service for payins
- Credit Card
- Boleto: Bank slip payment method in Brazil
System Notifications and History
Our new solution includes notifications regarding system integrity, informing you about possible outages and maintenance events. Here are the offered features:
- Maintenance Notification: Advance notices about scheduled maintenance at WEpayments, including potential impacts, allowing you to plan your operations accordingly.
- Incident Notification: In the event of system instability or incidents, you will be informed about the affected services, ensuring transparency and control.
- Maintenance and Incident Timeline: A record of the last 7 days is maintained for review, allowing you to access logs of recent maintenance and incidents. This enhances your autonomy in monitoring service performance.
- Customizable Updates and Alerts: You can customize how you receive updates and alerts through various channels, such as email, Slack, Microsoft Teams, webhook, and API, ensuring that information reaches you in a convenient manner.
The status page can be easily found in our V2 API documentation under the Features - Status Page section.
To access the status page and monitor your services, visit: WEpayments Status Page.