> ## Documentation Index
> Fetch the complete documentation index at: https://support.wepayments.com.br/llms.txt
> Use this file to discover all available pages before exploring further.

# Settlement Page: how to request withdrawals for your accounts

The settlement page is where you request withdrawals from your WEpayments account balance. With the recent update, the experience has been redesigned to make the process clearer and more efficient – especially for merchants who manage multiple sub-merchants. If you are a national client, [this](https://support.wepayments.com.br/untitled-page-4) is the right link for your withdrawals.

## **How the new settlement page works**

When you access the settlement page, the first thing you see is a list of the **parent MIDs** (master accounts) associated with your user.

> 💡 Only parent accounts are shown at this stage – sub-merchants are not listed here.

After selecting a parent MID, a new page opens showing **all sub-merchants** linked to that master account. This gives you a complete view of your structure in one place, organized by the parent account.

## **How to create a new settlement**

### **Step 1: Select your parent MID**

On the settlement page, choose the parent MID you want to manage. This is the master account that holds the sub-merchants you wish to withdraw from.

### **Step 2: Review your sub-merchants**

After selecting the parent MID, you will see a list of all sub-merchants under that account, along with their respective balances. This view helps you understand exactly which accounts have funds available.

### **Step 3: Choose which accounts to settle**

From this consolidated view, you have two options:

| **Option**                   | **Description**                                                                                  |
| :--------------------------- | :----------------------------------------------------------------------------------------------- |
| **Settle all accounts**      | Request the full available balance across every sub-merchant under that parent MID               |
| **Select specific accounts** | Choose only the sub-merchants you want to settle, with full control over which ones are included |

### **Step 4: Confirm and submit**

After selecting the accounts, confirm the total amount and submit your settlement request. The funds will be processed according to your regular settlement schedule.

## **Access management**

Access to the settlement page and sub-merchant visibility is controlled at the user level:

* **Master user:** Has visibility and settlement rights over **all MIDs** (parent and sub-merchants) by default.
* **Delegated users:** The master user can grant settlement permissions to other users as needed. Once granted, those users will also have access to the full list of sub-merchants under the parent MID and can request settlements on their behalf.

## **Why we made this change**

Previously, the settlement page displayed all MIDs – parent and sub-merchants – together in a single list. To request a settlement for multiple sub-merchants, you had to manually select each one individually, which could be time-consuming and prone to errors, especially for accounts with many sub-entities.

The new flow addresses this by:

| **Improvement**        | **How it helps**                                                                |
| :--------------------- | :------------------------------------------------------------------------------ |
| **Clearer structure**  | Parent and sub-merchants are separated into two views, making navigation easier |
| **Faster settlements** | You can settle multiple sub-merchants at once, instead of one by one            |
| **Better control**     | You can choose to settle all accounts or only specific ones                     |
| **Simplified access**  | Master users can delegate settlement rights to other users with ease            |

## **How to get started**

1. Log in to your WEpayments Dashboard
2. Go to the **Settlements** page
3. Select your parent MID from the list
4. Review the sub-merchants displayed
5. Choose whether to settle all accounts or specific ones
6. Confirm and submit your settlement request

If you need to grant settlement access to other users, the master user can manage permissions directly from the Dashboard.

If you have any questions about the new settlement flow, please reach out to our support team or your account manager.