> ## Documentation Index
> Fetch the complete documentation index at: https://support.wepayments.com.br/llms.txt
> Use this file to discover all available pages before exploring further.

# Support and FAQ

> Find answers to common questions about WEpayments products, operations, accounts, payments, and compliance processes. 

Browse the categories below to quickly access the information you need or contact our Support team for additional assistance.

<CardGroup cols={2}>
  <Card title="Common Questions" icon="message-circle" href="/support/faq/common-questions">
    Answers to the most frequently asked questions about accounts, payments, and platform usage.
  </Card>

  <Card title="Account & Access" icon="circle-user" href="/support/faq/account-access">
    Troubleshoot login issues, permissions, and account configuration problems.
  </Card>

  <Card title="Payments FAQ" icon="credit-card" href="/support/faq/payments-faq">
    Understand payment statuses, failed transactions, refunds, and settlement timelines.
  </Card>

  <Card title="Contact Support" icon="headset" href="/support/faq/contact-support">
    Get in touch with our support team via ticket or email.
  </Card>
</CardGroup>