> ## Documentation Index
> Fetch the complete documentation index at: https://support.wepayments.com.br/llms.txt
> Use this file to discover all available pages before exploring further.

# Payout execution

This guide covers how to execute Payout payments through the Dashboard, including creating individual and mass payments, understanding filters, exporting files, accessing payment proofs, and managing credit/debit notes.

## Payment List

The **Payment List** tab gives you access to all Payout transactions you have created. You can view, filter, and manage payments from this central location.

### How to access

Go to **Payout > Payment List** in the Dashboard.

## Understanding Payout Filters

Filters help you find specific payments quickly. Available filter options include:

| **Filter**         | **Description**                                          |
| :----------------- | :------------------------------------------------------- |
| **Created on**     | Date or period when the payment was created              |
| **WE ID**          | WEpayments transaction identification number             |
| **Status**         | Payment status (pending, processing, paid, failed, etc.) |
| **Beneficiary**    | Name or tax ID (CPF/CNPJ) of the recipient               |
| **Amount**         | Payment value range                                      |
| **Payment method** | PIX or TED (bank transfer)                               |

> 💡 You can also create and save **custom filters** for recurring searches.

## View types in the Payment List

| **View Type**   | **What it shows**                                            |
| :-------------- | :----------------------------------------------------------- |
| **List view**   | Default view – shows payments in rows with key information   |
| **Detail view** | Expanded view – shows additional fields and payment metadata |

## How to create Payouts above R\$ 15,000 (TED)

For amounts **above R\$ 15,000**, we recommend using **TED** (bank transfer) instead of PIX due to bank limits.

### Steps for large Payouts (TED)

1. Go to **Payout > Payment List**
2. Click **"Create Payment"**
3. Select **TED** as the payment method
4. Enter beneficiary bank details:
   * Bank code
   * Bank branch
   * Account number and digit
   * Account type (Checking `C` or Savings `S`)
5. Enter the amount (no upper limit, subject to contract)
6. Confirm and submit

> ⚠️ **Important:** TED payments are processed only during **banking hours** (business days, typically 10:00–16:00 BRT). Payments submitted after cut-off are processed on the next business day.

| **Payment Method** | **Maximum recommended**           | **Processing time** |
| :----------------- | :-------------------------------- | :------------------ |
| **PIX**            | Up to R\$ 15,000 (bank dependent) | Seconds, 24/7       |
| **TED**            | No limit (subject to contract)    | 1 business day      |

## Payment Proof

After a Payout is successfully processed, you can download a **payment proof** (comprovante) for each transaction.

### How to access payment proof

1. Go to **Payout > Payment List**
2. Find the transaction (use filters if needed)
3. Click the **view icon** (eye) to open payment details
4. Click the **download icon** to get the payment proof

> 💡 Payment proofs are available for both PIX and TED transactions.

## Downloading files from the Payment List

You can export payment data in bulk for reconciliation or reporting.

### How to export

1. Apply the desired filters to select which payments you want to export
2. Click the **download icon**
3. Choose:
   * **"Export"** – for the general list of payments
   * **"Export split"** – for transactions from sub-wallets (if applicable)

> 📁 **Limit:** The export functionality is limited to **80,000 records per file**.

## Credit and Debit Notes (Payout)

Credit and debit notes are adjustment transactions that may appear in your Payout statement.

| **Type**        | **Effect**             | **Common reasons**                                         |
| :-------------- | :--------------------- | :--------------------------------------------------------- |
| **Credit note** | Increases your balance | Fee reversal, adjustment in your favor, dispute resolution |
| **Debit note**  | Decreases your balance | Chargeback fee, fine, adjustment against you               |

> 💡 Each note includes a description field explaining the reason for the adjustment. You can view notes in the **Payout Statement** or **Unified Statement**.

## Payout Statuses

| **Status**     | **Meaning**                                                           |
| :------------- | :-------------------------------------------------------------------- |
| **Created**    | Payment initiated, awaiting processing                                |
| **Processing** | Payment is being processed by WEpayments or banking system            |
| **Paid**       | Payment successfully completed                                        |
| **Failed**     | Payment failed (incorrect data, insufficient balance, bank rejection) |
| **Cancelled**  | Payment was cancelled before processing                               |